The painting Hometown Views was produced by artist Marie Werany Liu


Civil Service

MIDDLETOWN CIVIL SERVICE COMMISSION ANNOUNCES
AN OPEN COMPETITIVE CIVIL SERVICE EXAMINATION FOR

RECEPTIONIST

Written Test to Be Held August 23, 2008
Applications MUST BE RECEIVED No Later Than July 22, 2008

EXAMINATION NUMBER: 08-005
TITLE: RECEPTIONIST
SALARY: Unavailable
PROCESSING FEE: $20.00

READ THIS ANNOUNCEMENT IN ITS ENTIRETY BEFORE FILING YOUR APPLICATION

This examination is being held to establish a current eligible list for RECEPTIONIST. The resulting eligible list from this examination will be used to fill all present and future vacancies in the CITY OF MIDDLETOWN SCHOOL DISTRICT.

CROSS FILER STATEMENT:
IF YOU HAVE FILED FOR ANY OTHER CIVIL SERVICE EXAMINATION TO BE GIVEN ON THE SAME DATE FOR EMPLOYMENT WITH NEW YORK STATE OR ANY OTHER LOCAL GOVERNMENT JURISIDICTION EXCLUDING NEW YORK CITY, YOU MUST MAKE ARRANGEMENTS TO TAKE ALL THE EXAMINATIONS AT ONE TEST SITE.

IF YOU HAVE APPLIED FOR BOTH STATE AND LOCAL GOVERNMENT EXAMINATIONS, YOU MUST MAKE ARRANGEMENTS TO TAKE ALL YOUR EXAMINATIONS AT THE STATE EXAMINATION CENTER BY CALLING (518) 457-7022 NO LATER THAN TWO WEEKS BEFORE THE TEST DATE.

APPLICATION FEES:
  • There is a $20.00 fee required for each separately numbered examination for which you apply.
  • The fee must accompany your application.
  • Send a money order payable to the Middletown Civil Service Commission. Do not submit cash or personal checks.
  • Write the examination number(s) and your social security number on the money order.
  • Application fees are not refundable. Therefore, we urge you to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.

MINIMUM QUALIFICATIONS:
Candidates must meet the following requirements on or before the last filing date: Graduation from high school or possession of a high school equivalency diploma (GED), and one year of clerical experience involving filing and dealing with the public.

Clerical experience is defined as activities that involve the performance of routine office tasks, such as keeping records and accounts, correspondence, recording/entering (keying) and retrieving data and/or information, in accordance with prescribed procedures.

RESIDENCE REQUIREMENT: There is no residence requirement for an exam.

Scope of examination:
Written test will cover knowledge, skills, and/or abilities in such areas as:

  1. USING A DIRECTORY: The candidate uses a sample telephone directory to supply information asked for the test questions. The test questions simulate information requests that might be received by a Receptionist.
  2. RECEPTIONIST RECORD KEEPING: This subtest is a test of the candidate's ability to complete and use simple forms and records. The candidate is given data and asked to enter the data according to a set of instructions. The candidate is asked to extract and/or compile information in order to answer specific questions. The task is of the type and complexity found on the job and takes the form of making a work schedule, scheduling appointments, and compiling a periodic statistical report. The candidate will have to be able to use simple arithmetic in order to answer all questions correctly.
  3. RECEPTIONIST PRACTICES: This subtest presents the candidate with various situations that might occur on the job. The candidate is expected to choose the best response from alternative courses of action when handling telephone calls and visitors.
  4. CLERICAL OPERATIONS WITH LETTERS AND NUMBERS: These questions are designed to test your skills and abilities in clerical operations involving alphabetizing, comparing, checking and counting. The questions will require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking and counting given groups of letters and/or numbers.

IT IS THE RESPONSIBILITY OF THE CANDIDATES TO INFORM THE MIDDLETOWN CIVIL SERVICE COMMISSION IN WRITING OF ANY CHANGE IN ADDRESS OR PHONE NUMBER.

NOTICE TO CANDIDATES:
YOUR APPLICATION FOR THIS TEST IS PART OF THE EXAMINATION PROCESS. APPLICATIONS MUST BE COMPLETELY FILLED OUT, WITH ALL PERTINENT INFORMATION STATED. THE CIVIL SERVICE OFFICE DOES NOT REFER TO OTHER APPLICATIONS ON FILE FOR ADDITIONAL INFORMATION. APPLICATIONS THAT DO NOT SHOW TRAINING AND/OR EXPERIENCE TO MEET MINIMUM QUALIFICATIONS WILL BE DISAPPROVED.

ALL CANDIDATES ARE REQUIRED TO BRING PHOTO IDENTIFICATION OR EMPLOYEE BADGE. IF YOU DO NOT HAVE A PHOTO ID, YOU MUST PROVIDE TWO DOCUMENTS SHOWING YOUR SIGNATURE.

For applications or further information, forward a stamped self-addressed business size # 10 envelope to the Middletown Civil Service Commission, 16 James Street, Box 5, Middletown, New York 10940.

APPLICATION FEE WAIVER: A waiver of application fee will be allowed if you are unemployed and primarily responsible for the support of a household. In addition, a waiver of application fee will be allowed if you are determined eligible for Medicaid, or receiving Supplemental Security Income payments, or Public Assistance (Temporary Assistance for Needy Families/Family Assistance or Safety Net Assistance) or are certified Job Training Partnership Act/Workforce Investment Act eligible through a State or local social service agency. All claims for application fee waiver are subject to verification. If you can verify eligibility for application fee waiver, complete a "Request for Application Fee Waiver and Certification" form and submit it with your application by the close of business on the Application Deadline as listed on the Examination Announcement.

AN EQUAL OPPORTUNITY EMPLOYER

Joseph G. Masi, Civil Service Executive Administrator
Date of Issue: June 24, 2008

GENERAL INFORMATION
PLEASE READ CAREFULLY

When the examination is prepared and rated by the New York State Department of Civil Service in accordance with Section 23.2 of the Civil Service Law, the administration of this examination, including rating and review, is governed by the provisions of the New York State Civil Service Law, Rules and Regulations. The passing grade for this examination is 70.

APPLICATIONS:
For an application, send a stamped, self-addressed business size #10 envelope to the Middletown Civil Service Commission, 16 James Street, Box 5, Middletown, NY 10940.

HOW TO APPLY:
  • The application is part of the testing process: it must be completely filled out, with all pertinent information provided, or disapproval may result.
  • The Civil Service Office does not acknowledge receipt of applications and does not accept responsibility for non-delivery or postal delay.
  • The CIVIL SERVICE COMMISSION DOES NOT REFER TO OTHER APPLICATIONS OR DOCUMENTATION ON FILE FOR ADDITIONAL INFORMATION. Applications which do not show training and/or experience to meet minimum qualifications will be disapproved.
  • False or deliberately exaggerated statements may result in disqualification.
  • Do not submit a resume in lieu of an application.
  • Ambiguity and vagueness will not be resolved in your favor.
  • If your application is disapproved, you will be so notified and given an opportunity to submit qualifying information.
  • Failure to furnish such information or other requested information within the time frame specified may be cause for disapproval.

APPLICATION PROCESSING FEE: An application fee as specified on the front of this announcement must accompany your application. Send a money order, payable to the MIDDLETOWN CIVIL SERVICE COMMISSION. Do not send cash or personal check. As application fees are not refundable, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.

MULTIPLE EXAMINATIONS: If you have applied for another Civil Service examination with New York State or other local government jurisdiction scheduled for the same date as this exam, it is your responsibility to notify all civil service agencies involved of the dual candidacy. Provide each jurisdiction with a list of all jurisdictions where you have made an application; indicate by each jurisdiction, the number and title of its examination for which you have applied and note your preference of examination center. You must make arrangements to take all exams at one test site as soon as possible, in any event no later than two weeks before the exam date. The maximum time allowed for any combination of exams is eight hours.

SPECIAL REQUEST FOR MAKE-UP EXAM DUE TO ACTIVE MILITARY DUTY: A make-up test will be available for written, physical agility or any medical exams necessary to be placed on an eligible list for persons who are in the active military. A person eligible for a military make-up test does not have to wait until discharge from active duty to take the test. Applicant must submit to this office a copy of military order, DD 214, or other official military document that substantiates active military service PRIOR to the make-up test.

REASONABLE ACCOMMODATIONS/SPECIAL ARRANGEMENTS/ALTERNATE TEST DATES/MILITARY PERSONNEL: If you require reasonable accommodations as a disabled person, or special testing arrangements as a Saturday Sabbath observer, alternate test date candidate (in accordance with Alternate Test Date Policy), or an active member of the military away for the area on the scheduled test data, clearly indicate this fact on the application. All such requests must be supported by appropriate documentation.

VERIFICATION OF QUALIFICATIONS: In reviewing applications, where a year or more of experience in minimally required, a tolerance of one month is allowed in meeting said experiential requirements. Full-time experience is based upon a thirty (30) hour work week. Part-time experience is pro-rated. Unpaid, verifiable volunteer experience may be substituted for an equivalent amount of the required experience unless the minimum qualifications state otherwise. To be credited as experience of the type specified in the qualifications, the major function and primary emphasis of the duties performed must be of that type. Duties incidental to a person’s job may not be credited. The Middletown Civil Service Commission may refuse to examine an applicant or, after examination, to include a candidate on the eligible list, or may remove or restrict from the eligible list an applicant who is found to lack any of the established requirements for admission to the exam or for appointment from the resultant eligible list, or who has falsified or misrepresented any information submitted in the application.

CREDENTIALS: Photocopies of necessary licenses, certificates, etc. must be submitted to this office prior to the establishment of eligible list, whenever possession of such credentials is required. A photocopy of a degree is acceptable as proof of college education. When a degree has not been earned, or a photocopied diploma cannot be produced, or when a specific major or courses are required, verifiable transcripts are acceptable. Thirty (30) credit hours equal one year of college in evaluating a candidate’s qualification.

ADMISSION TO EXAM: Accepted candidates will be notified by letter approximately one week prior to the exam date when and where to appear for the exam. You should call this office if you do not receive a notice three days prior to the exam. You may not be admitted to the exam room without official notice, or more than one half hour after the exam has begun. Unless otherwise notified, candidates are permitted to use quiet, hand-held, solar or battery operated calculators. Devices with typewriter keyboards such as computers, spell checkers, personal digital assistants, address books, language translators, dictionaries, or any similar devices are prohibited.

ELIGIBLE LIST: Eligible lists will be established on the basis of passing grades received by the candidates in the competitive portions of the examination. Medical, physical and other appropriate non-competitive qualifying tests may be conducted as the need for certification from the eligible list may require. The resulting eligible list will be used to fill appropriate vacancies as they occur in the agencies listed on the front of this announcement. List resulting from promotional exams are certified first.

VETERANS: Non-disabled and disabled war veterans who are eligible for additional credits added to an earned passing score must SUBMIT AN APPLICATION FOR VERTERAN’S CREDITS WITH EACH APPLICATION FILED. IF A CANDIDATE WISHES TO CLAIM VETERANS CREDITS, HE/SHE SHOULD REQUEST AN APPLICATION FOR VETERAN’S CREDITS FROM THE MIDDLETOWN CIVIL SERVICE COMMISSION. IT IS THE CANDIDATE’S RESPONSIBILITY TO PROVIDE ALL PERTINENT INFORMATION, DOCUMENTATION AND PROOF OF WAR SERVICE (DD 214 FORM) IN ORDER TO RECEIVE VETERAN’S CREDITS. ALL COMPLETED FORMS, APPLICATIONS FOR VETERAN’S CREDITS AND YOUR DD 214 FORM MUST BE RECEIVED BEFORE THE ESTABLISHMENT OF THE ELIGIBLE LIST. If you claim credits as a disabled war veteran, you must be certified by the Veteran’s Administration as being entitled to receive payments for service-connected disability rate at ten (10) percent or more, incurred during a “Time of War.”

Effective January 1, 1998, the State Constitution was amended to permit a candidate currently in the armed forces to apply for and be conditionally granted veteran’s credit in examinations. Any candidate who applies for such credit must provide proof of military status to receive the conditional credit. NO CREDIT MAY BE GRANTED AFTER THE ESTABLISHMENT OF THE LIST. It is the responsibility of the candidate to provide appropriate documentary proof indicating that the service was in time of war as defined in Section 85 of the Civil Service Law, and that the candidate received an honorable discharge or was released under honorable conditions in order to be certified at a score including the veteran’s credit.

CHANGE OF ADDRESS: It is the candidate’s responsibility to notify this office of any change of name and/or address. Please include the examination number on all correspondence.

ADDITIONAL CREDITS FOR CHILDREN OF FIREFIGHTERS AND POLICE OFFICERS KILLED IN THE LINE OF DUTY: In conformance with Section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten points in a competitive examination for original appointment in the same municipality in which his or her parent has served. If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination. A candidate claiming such credit has a minimum of two months from the application deadline to provide the necessary documentation to verify additional credit eligibility. However, no credit may be added after the eligible list has been established.

EQUAL OPPORTUNITY: Federal and State law prohibits any discrimination in employment and promotion because of race, color, sex, national origin, marital status, religion, age, disability, arrest record or Vietnam era veteran status.

WARNING: Anyone found unlawfully possessing or disclosing questions or answers from civil service exams, or giving or taking test information from another candidate during the exam, or anyone found taking a civil service exam for someone else or enlisting another person to take an exam for another, will be subject to being disqualified from that exam and may be barred from taking any further exams with the Middletown Civil Service Commission and may be subject to other penalties as prescribed by law.

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