The City of Middletown, New York, is providing notice to individuals potentially impacted by a recent data security incident. While a thorough investigation has revealed no evidence of fraudulent misuse of any personal information, the City is offering credit monitoring and identity restoration services for those affected by this situation.
On Wednesday, June 15, 2016, the City of Middletown was notified by the Federal Bureau of Investigation that it had discovered evidence that a part of the City’s computer network may have been compromised. The City immediately launched an investigation into the incident, coordinating with the FBI, New York State Police, New York State Office of Information Technology Services, and third-party forensic experts.
The investigation revealed that an unauthorized individual or individuals gained access to databases in Middletown’s system that contained personal information relating to people who have had contact with the City of Middletown Police Department, and were able to export at least a portion of the information in the databases. The investigation found no evidence that the affected personal information was publically displayed or distributed, and the City is unaware of any actual fraudulent misuse of personal data.
Information potentially accessible to the unauthorized individual(s) included: names, Social Security numbers, driver’s license numbers, dates of birth, fingerprints, FBI numbers, and addresses.
The City of Middletown takes the security of its data extremely seriously. We remediated the vulnerability exploited by the intruders, and we are taking additional steps to tighten network security to help prevent a similar situation from occurring in the future.
We are also providing information and support directly to individuals affected by the situation, including 12 months of credit monitoring, identity consultation services, and identity restoration services at no cost to the individuals.
The City has established a confidential inquiry line for individuals seeking additional information. This line is available Monday through Friday, 9:00 a.m. to 6:00 p.m. E.D.T. at 1-855-205-6940. If an individual believes they may have been affected, but did not receive a letter, the individual may contact the assistance line.